Shipping policy

ORDER PROCESSING: Please allow one business day to process your order. Expect an email within 2-5 days to let you know your order is on the way!

STORE PICKUP - 300 E. Shell Rd., Ventura, CA 93001 Orders can be picked up daily, from 7:30-3:30. An email will be sent when your order is ready for pickup.

DOMESTIC SHIPPING RATES AND ESTIMATES:  For calculated shipping rates:  Shipping charges for your order will be calculated and displayed at checkout.

INTERNATIONAL SHIPPING:  We offer international shipping to most countries, but pre-payment is required. Please call 877-FLEXSET or 805-256-7687 for more information.

REFUNDS, RETURNS AND EXCHANGES We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.  In the event that your order arrives damaged in any way, please email us as soon as possible at ednaj@roklinsystems.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.  If you have any further questions, please don't hesitate to contact us at tamars@roklinsystems.com.